Frequently Asked Questions

How much does shipping cost?

We offer free worldwide shipping on all orders

How long will it take to receive my order?

All orders are verified, quality checked, packaged and dispatched from our warehouse within 1-4 business days. Shipping for your particular order is calculated at checkout depending on where you are located. We aim to get orders to our customers within 10-15 business days of purchase

Can I track my order?

Yes, we will send you a tracking code once we have dispatched your order. Just head over to the "Track My Order" page and paste in the tracking code to stay up to date with the status of your order. 

Can I return or exchange an item I've ordered?

Yes, we offer a 30 Day Money Back Guarantee. That means if, for whatever reason, you are unhappy with your Ez Recovery Gun we will refund you your amount paid. Head over to our "Returns & Exchanges" and "30 Day Money Back Guarantee" pages for more details. 

What is a Massage Gun?

A massage gun is a portable handheld percussive therapy device that helps ease muscle tension by promoting blood flow to the targeted area. Our massage guns come with different head attachments that target specific muscle groups.

How do I use my Massage Gun?

Firstly, flick the on switch at the base of the handle. The LED light display should switch on. The power bar at the base of the handle indicates how much charge is left on the battery. A green light means that the battery is fully charged. A yellow light means that the battery is sufficiently charged. A red light means the battery is running low and needs to be charged. Secondly, choose which head you want to use and insert it into the massage gun whilst also twisting it clockwise. Once the head is inserted touch the on/off button on the LED touchscreen interface to start the motor. Touch the +/- button to adjust your speed setting. Refer to the instructions included in the packaging for specifics on interacting with the display settings.

How long is the battery life?

The Ez Recovery Gun has a battery life of 6 hours, rest assured that it wont die on you suddenly. 

Other concerns?

Head over to the "Contact Us" page, we will be happy to answer any other queries.